Delivery Policy
At Flowers On Wheels, we are committed to delivering your floral arrangements with the utmost care and precision. Please review our delivery policy to ensure a smooth and satisfying experience.
Delivery Fees:
- Delivery fees are based on the mile radius from our shop and will be calculated at checkout.
- Fees vary depending on the distance, with options for Local, Nearby, Extended, Regional, and Long Distance deliveries.
Delivery Schedule:
- Same-Day Delivery: Orders placed before 8 AM may qualify for same-day delivery within Local and Nearby zones. Orders placed after this time will be delivered the next business day. Please contact us to inquire.
- Extended, Regional, and Long Distance Deliveries: Please allow 24-48 hours for deliveries beyond 10 miles. We recommend scheduling in advance to ensure your desired delivery date.
-
Peak Periods: During high-demand times such as holidays, we encourage placing your order early to secure your preferred delivery slot.
Selecting Your Delivery Date:
- You can choose your preferred delivery date in the cart during checkout. We will make every effort to deliver your order on the selected date.
- If no date is specified, we will deliver your order at the earliest available time.
Delivery Details:
- Recipient Availability: Please ensure the recipient will be available at the provided delivery address. If no one is available to receive the delivery, we will follow any specific instructions provided at checkout (e.g., leaving the arrangement with a neighbor, at the front door, etc.).
-
Special Instructions: If you have any special delivery instructions, please include them in the "Notes" section during checkout.
Delivery Coverage:
- We deliver throughout Orange County, California, and surrounding areas. For deliveries beyond our standard zones, please contact us to discuss custom arrangements.
Undeliverable Locations:
- We are unable to deliver to certain locations, including P.O. Boxes, restricted areas, or locations beyond our delivery radius without prior arrangement. If your order cannot be delivered, we will contact you promptly to make alternative arrangements.
Contact Information:
- For any questions or concerns regarding your delivery, please reach out to us using our contact form. Our team is here to assist you.